Fairness isn’t just a value...it’s now a credential.
Finally, an online workplace investigation training course that teaches you how to think, not just what to do.
The Mastering Workplace Investigations (MWI) course helps HR, ER, Legal, and Compliance professionals move beyond checklists and toward real judgment. This self-paced, human-centered program gives you the tools and confidence to conduct fair, defensible, and trust-building investigations—on your own schedule.
Where most workplace investigation trainings teach procedure, this one teaches judgment
The Mastering Workplace Investigations (MWI) online course is more than a box to check.
It’s a mindset shift. A blueprint for building trust. A structured path to becoming a human-centered investigator, whether you’re just sharpening your skills or ready to earn a powerful new credential.
Other courses teach you how to follow a policy. Our MWI online workplace investigation training teaches you how to think with clarity, act with fairness, and lead with integrity.
And when you’re ready, you can prove it through the MWI-C certification, a rigorous new standard for investigators who value nuance, discernment, and trust.
Process without purpose is just paperwork. This course helps you bring purpose, and humanity, back into the process.
Meet Patti
Chief Drama Slayer
Patti draws on her personal and professional experience to guide leaders on becoming drama slayers.
At PersuasionPoint, Patti is the Chief Drama Slayer and combines her professional experience as a California employment attorney, an expert witness, a state regulator, an HR professional and a workplace sleuth to identify root causes of drama.
Patti also draws on her personal experience and background. As a Salvadoran immigrant, Patti is the walking personification of intersectionality. Her challenges and triumphs have given her a unique perspective and she weaves that into all of her work, including her work as a leadership coach.
Choose Your Path
Both options provide learners with the opportunity to learn at their own pace through our online workplace investigation training program. You can choose a course that offers a certificate of completion, or take the next step and pursue full workplace investigation training certification through the MWI-C track.
MWI 2.0: Online Course
This flexible, self-paced HR investigation training helps you build confidence and fairness skills you can use immediately.
Best For: HR, ER, Legal, and Compliance professionals who want flexible learning with structure, insight, and tools they’ll actually use.
What You Get:
- Lifetime access to the MWI 2.0 course
- Core lessons in the 3 Rs: Receive, Review, Resolve
- Downloadable toolkit: forms, checklists, decision-making templates
- Quizzes after each section (75% required to proceed)
- Certificate of completion
- 4 SHRM & HRCI recertification credit hours
Price: $697 per person
Compliance is the floor. Credibility is the goal.
MWI-C: Certification Track
The MWI-C program certifies you as a Human-Centered Workplace Investigator, recognized for fairness and discernment.
Built for: Experienced investigators (25+ completed investigations) who are ready to codify their expertise and stand out as culture-builders and trusted advisors.
What You Get:
- Everything in
- Bonus material on putting what you’ve learned to practice
- Final certification exam (28 questions: judgment + knowledge and a brief essay component)
- Ethics commitment to human-centered investigative practice
- Official digital badge + certificate
- Guidance on how to display your credential on LinkedIn, resume, and more
MWI-C Certification Course: $847
Eligibility Requirements:
- 25+ independent investigations conducted
- Signed MWI-C ethics attestation
Fairness, codified. Trust, certified.
What You’ll Learn
Receive, Review & Resolve Workplace Misconduct
This training is built around Patti’s signature 3 Rs Framework: Receive, Review, Resolve. It also includes additional material on mindset shifts and judgment enhancers, plus a groundbreaking focus on reducing noise in decision-making, because bias isn’t the only threat to effective decision-making. You’ll walk away from this online workplace investigation training with a full set of tools designed to create a culture of trust, not just compliance
Build a culture of truth-telling through structured, bias-resistant HR investigations.
Most investigations fail before they even begin because people don’t feel safe coming forward.
In this module, we cover:
- When you must vs. should investigate
- How to make people feel seen, not scrutinized
- Structured intake that reduces bias, favoritism, and avoidance
- Overcoming “selective urgency” and other forms of noise
“Trust doesn’t collapse when problems surface, it collapses when leaders fail to address them.”
Learn bias-reduction tools used in top workplace misconduct investigations
This stage is the most vulnerable to bias and noise: gut feelings, assumptions, distractions, affinity, and fear of rocking the boat.
In this module, you'll learn:
- A methodical approach that balances structure and flexibility
- How to apply the CAPS model to eliminate common bias traps
- The proprietary TUNE model to eliminate noise from decision-making
- Detailed guidance on how to conduct truth-seeking interviews
- A credibility rubric that shifts analysis from gut feel to grounded reasoning
“This course teaches you to think like an investigator – with curiosity, courage, and clarity.”
Deliver outcomes that strengthen trust and accountability across your organization
Resolution is where fairness becomes visible. It’s also where many organizations fall apart, protecting high performers, avoiding tough conversations, or applying inconsistent consequences.
This module includes:
- A 4-step decision-making model that’s both fair and defensible
- Behavior + salvageability ratings to guide action
- Forward-looking accountability as a resolution strategy
- Clear communication that respects dignity and restores culture
“Don’t just close a case. Repair the culture.”
What Makes This Online Investigation Training Different
They teach...
- Uniformity
- Risk Avoidance
- Transactions
- What to do
We teach...
- Nuance
- Forward-looking Accountability
- Relational Repair
- How to think
What's Included
MWI 2.0: Online Course
- Self-paced course (~4–5 hours of content)
- Built-in quizzes to reinforce learning
- Full toolkit: intake forms, checklists, report templates, decision guides
- Certificate of completion
- 4 SHRM & HRCI credit hours
* Have a team? Contact us for group pricing.
MWI-C Certification Course
- Self-paced course (5-6 hours of content)
- Full toolkit: intake forms, checklists, report templates, decision guides
- Additional content that puts your learning into practice
- Rigorous certification exam
- MWI-C certification badge + recognition
- HRCI and SHRM credit hours