I’m on a life-long mission to spark a revolutionary shift in how we relate to one another at work. Transforming organizational culture to be more authentic and connected is what gets me up in the morning.
I’ve conducted thousands of workplace investigations, duked it out as a lawyer (not my thing, as it turned out!), authored a book on workplace drama, written regulations implementing California’s civil rights laws, and traveled the world to talk about workplace conflict management.
And it doesn’t stop there! I combine all this professional expertise with my perspective as a sassy Salvadoran immigrant. Taken together, my personal and professional experience spells solutions that are thoughtful and practical. I’m really good at spotting the kindling that sparks conflict in the workplace. I can help you clear out the brush, so that you spend less time putting out fires.
What I’m about
What I’m NOT about
What does cultural transformation look like?
Are you ready to make deep transformational changes, so that everyone can feel and see the progress to a more fun, more fair organization?
Meet the Team .
Jenn works behind the scenes to GSD (get sh** done). Whether that's developing systems and processes to make everything run as smoothly as possible or building worlds as a novelist, Jenn's dual background in IT and creative writing makes her a very practical visionary.
Jenn's keen eye, sharp observations and sensitivity ensure our clients’ concerns are understood and resolved through lenses of fairness and open communication, while protecting their anonymity and safety. She loves her work with PersuasionPoint because the company’s passion for accessibility, kinship, and space-holding represents a deep-rooted value alignment.
A professional renaissance woman, Jenn enjoys a good cup of earl grey, cuddling her three cats, playing video games with her partner, and weaving stories.
Katie works to solve any and all problems that may arise. A graduate in Theatre from Concordia University Irvine, she has worked behind the scenes in producing, casting, and literature at the La Jolla Playhouse and Actor's Theatre of Louisville. She also served as the Marketing Director at First Floor Theater in Chicago.
From managing client relations and finances to analyzing information with the team of fellow data nerds, Katie enjoys every minute of her work at PersuasionPoint. With her strong drive to make everyone's workplace an equitable and healthy environment, PersuasionPoint is a natural fit.
Currently an MA candidate at Johns Hopkins University's Museum Studies program, Katie enjoys cross stitching, drinking tea, and looking at doggos, dreaming of the day she can get one.
Or learn how to scale down the drama, both at work and in life
Listen & Learn
The Drama-Free Workplace Podcast
My fun and funky semi-weekly podcast features great conversations with culture leaders. Full of food for thought, laughter and tears - and lots of practical advice for managing and resolving conflict wherever you find it - you don’t want to miss it!
Read my Best-Selling Book
The Drama-Free Workplace
I wrote the book on this stuff - literally! After investigating thousands of HR complaints, I realized I was handling the same ten or fifteen complaints over and over again. The book offers practical advice to avoid the most common workplace complaints (and costly litigation!)